What Information Do We Collect About Our Customers?
- Traffic Data.
TPWEBDOC may collect a variety of visitor data such as IP addresses, browser settings, internet service provider (ISP) information, referring/exit pages, operating systems, date/time stamps, and clickstream data (collectively “Visitor Data”). The servers and software used by us automatically recognize Visitor Data. No Personally Identifiable Information is collected in this process. The Site may use Visitor Data to compile traffic data about the types of visitors who use the Site at specific intervals (collectively “Traffic Data”).
We may use Traffic Data to analyse Site traffic, but this information is not examined for Personally Identifiable Information. We may also use Traffic Data to diagnose problems with servers used, administer our Site, or display content according to your preferences. Visitor Data and Traffic Data may also be shared with business partners, affiliates, or advertisers on an aggregated and anonymous basis.
- Personal Information.
TPWEBDOC requires each customer to provide us with personal information (collectively “Personally Identifiable Information”) to access and use TPWEBDOC products and services. Personally Identifiable Information is captured only when a visitor accesses Online Services and willingly discloses that information. This disclosure may occur when a visitor registers with an Online Service, engages in transactions, contacts us by email, or participates in promotions, surveys, forums, content submissions, requests for suggestions, or other aspects of services offered by TPWEBDOC.
Personally Identifiable Information includes: (i) “Contact Data” (such as your name, address, city, zip code, phone number, and email address); (ii) “Financial Data” (such as your credit card number, expiration date, and verification code or bank account information); and (iii) “Demographic Data” (such as your zip code).
- Testimonials and Reviews.
We may display personal testimonials of satisfied customers received through email surveys. We ask for your specific consent as part of the survey. If you wish to update or delete your testimonial, you can contact us at firstname.lastname@example.org. We may also display customer reviews. If you provide a review that we display and wish to update or delete it, you can also contact us at email@example.com.
How do we use the information we collect and do we share the information we receive?
We use information we collect from the Online Services to communicate with you, process your orders, facilitate your transactions with our third-party marketing partners, and inform you of offers and discounts. For example, you may receive a welcome email that confirms your username and password, and later receive communications responding to your inquiries, providing services you request, and managing your account. We occasionally send service-related announcements, for example, to alert you if we need to temporarily suspend the Site for maintenance.
We share customer information with third parties only as follows:
- Order Processing.
TPWEBDOC, sometimes with the assistance of a third party or TPWEBDOC subsidiary, may use your Personally Identifiable Information to process your payment through merchant account services, and to generate the products and services you order. Your Contact Data may be used to follow up with you on transactions you initiate through Online Services, respond to inquiries made through Online Services, inform you of changes to Online Services, and send you additional information about TPWEBDOC and its products and services.
- Third Party Marketing.
Unless specifically authorized by you, we do not provide Personally Identifiable Information to third parties for marketing purposes. If you express interest in a third party offer or purchase a package that includes a third party offer, we may provide your Personally Identifiable Information to that third party solely in connection with the offer you have selected.
- Required by Law.
We may also disclose your personal information: as required by law, such as in response to a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a legal request.
- Visitor Demographics.
Contact Data and Traffic Data are used to gather general statistics about our customers and visitors. We may use Demographic Data to generate collective information about our users, but not in a way that identifies any user specifically. For example, we may inform third parties about the number of registered users and unique visitors, and the pages most frequently browsed.
- Service Providers.
We may share your Personally Identifiable Information with companies that provide support services to us (such as a printer or email service provider), or help us market our products and services. These companies may need information about you in order to perform their functions. These companies are not authorized to use the information we share with them for any other purpose.
- Other Transfers.
We may share Personally Identifiable Information and other data with businesses controlling, controlled by, or under common control with TPWEBDOC. If TPWEBDOC is merged, acquired, or sold, or if some or all of our assets or equity are transferred, we may disclose or transfer Personally Identifiable Information and other data in connection with the associated transactions.
- Links Third-Party Websites.
- Social Media Widgets.
- Data Retention.
At minimum, we will retain your information for as long as needed to provide you services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. TPWEBDOC may maintain some or all of this data in its archives even after it has been removed from the Site.
How Secure Is the Personal Information We Collect?
- Data Security.
Unfortunately, no data transmission is guaranteed to be 100% secure and we therefore cannot guarantee the security of information you transmit to or from the Site or through the use of our services, and you provide this information at your own risk. ACCORDINGLY, WE DISCLAIM LIABILITY FOR THE THEFT, LOSS, OR INTERCEPTION OF, OR UNAUTHORIZED ACCESS OR DAMAGE TO, YOUR DATA OR COMMUNICATIONS BY USING THE SITE AND OUR SERVICES. YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND ASSUME THESE RISKS.
IF YOU BELIEVE YOUR PRIVACY HAS BEEN BREACHED THROUGH USE OF OUR WEBSITE OR OTHER SERVICES PLEASE CONTACT US IMMEDIATELY AT firstname.lastname@example.org
- Changes to this Policy.
- Contact Us.